Safety Communications Officer

Be the voice of safety as a Safety Communications Officer in Central Edmonton. Support vital emergency programs while ensuring exceptional communication and problem-solving skills in a full-time, rotating schedule role.

In this critical position, you'll manage four distinct safety communication programs, ensuring government employees and the public remain secure during high-risk situations. Your responsibilities will include monitoring check-ins for employees, managing public hotline queries, and providing essential information to Peace Officers. Strong skills in technology and customer service are crucial for success in this role.

Key Responsibilities:

• Monitor government employee check-ins during high-risk tasks

• Manage calls for 310-lands and 310-fire hotlines

• Assist Peace Officers with license plate and registration inquiries

• Handle confidential communication as assigned

• Ensure all interactions maintain professionalism and confidentiality

Requirements:

• 3+ years of customer service experience

• Strong critical thinking and problem-solving abilities

• Excellent communication and interpersonal skills

• Proven ability to work rotating shifts

• Experience in a high-pressure environment preferred

Utilize your skills in critical thinking, customer service, and communication to ensure public safety in Central Edmonton.