Bilingual Customer Service Agent

Elevate your customer service career with Trans Global Service in Edmonton, AB. We’re looking for bilingual representatives to provide exceptional support resolving customer inquiries.

In this full-time role, you will utilize your bilingual skills in English and French to assist customers efficiently. Your key duties will include answering inquiries, promoting customer loyalty, and collaborating with colleagues to address concerns. This role is vital in maintaining the high customer satisfaction standard for Canada’s largest service repair company.

Key Responsibilities:

• Provide courteous and prompt service to customers

• Collaborate with team members to resolve issues efficiently

• Follow up with customers to support their needs

• Promote customer loyalty with value-added solutions

• Maintain updated knowledge of products and policies

Requirements:

• Experience in customer service or call center settings

• Bilingual in French and English, oral and written

• Excellent communication and data entry skills

• Strong attention to detail and organizational abilities

• Proficiency in Microsoft Office applications

Apply your bilingualism and customer service skills to support Trans Global's valued clients in Edmonton.