Service Dispatcher at GDI Ainsworth

Become a Service Dispatcher with GDI Ainsworth, where coordination and customer support drive your success. Be part of a team that values diversity and encourages professional growth.

As a Service Coordinator/Dispatcher, you ensure effective communication between customers and field personnel. This role focuses on resolving customer issues and efficiently dispatching service technicians to meet client needs. You will also oversee technician schedules to ensure timely and efficient service. Your proactive approach will enhance customer satisfaction while adhering to company policies and safety standards.

Key Responsibilities:

• Manage incoming service calls and log details

• Schedule and dispatch technicians effectively

• Update customers on service order progress

• Support internal teams and field staff in service delivery

• Maintain accurate records of completed work

Requirements:

• 1-2 years of Dispatch experience preferred

• Competency in MS Office, especially Excel

• Strong verbal and written communication skills

• Attentiveness to detail and multitasking abilities

• Ability to thrive under pressure and take initiative

Join GDI Ainsworth to drive service excellence through skilled coordination and support.