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Client Services Specialist
Job Description & How to Apply Below
Make a meaningful impact in client relations with AGAT Laboratories as a Client Services Specialist in Edmonton. This role emphasizes technical skills and strong problem-solving to fulfill client needs effectively.
As part of AGAT's Environmental Division, you will directly support clients throughout their analytical journey. This role transcends standard customer service by focusing on developing trust and ensuring every client's unique requirements are met. Grow your career in a nurturing environment that values scientific and client-focused achievements.
Key Responsibilities:
• Foster client relationships through proactive communication
• Understand client analytics and expectations intimately
• Manage and oversee client project timelines
• Report on project status and address any issues
• Facilitate collaboration with operational laboratory teams
Requirements:
• Preferably a diploma or degree in Science
• 1-2 years of experience in a lab or customer service
• Excellent communication and relationship management skills
• Detail-oriented mindset with quality focus
• Proficient skills in Microsoft Office and LIMS
Support AGAT's commitment to Service Beyond Analysis by bridging clients with superior laboratory services.
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