Job Description & How to Apply Below
As part of Aviva’s Customer Response - Property team, you will work with seasoned professionals in a role that requires understanding and compassion. You will handle incoming claims, assess coverage, and engage in negotiations while ensuring top-notch customer service remains at the core of every interaction. Comprehensive training will enable you to thrive in this client-facing role.
Key Responsibilities:
• Support claims processing in a call-center environment
• Investigate and resolve property claims effectively
• Maintain correspondence and ensure data accuracy
• Advise clients of claim statuses promptly
• Identify potential claims for subrogation opportunities
Requirements:
• 1-3 years of relevant experience preferred
• Excellent communication and organizational capabilities
• Strong customer service mindset
• Bilingual in English and French is a plus
• Claims adjusting license beneficial but not mandatory
Bring your passion for customer service to Aviva and foster impactful change within the claims adjustment process.
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