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Dental Telephone Concierge - North Side

Job in Edmonton, Alberta, Canada
Listing for: City-Orthodontics-
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 34000 - 52000 CAD Yearly CAD 34000.00 52000.00 YEAR
Job Description & How to Apply Below
Job Summary

We are looking for a Dental Telephone to work in progressive, state of the art specialist offices, with great pay and benefits. This position will beFull-Time at our North Central Location located at  Ave NW. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

Responsibilities

and Duties
  • Answering incoming calls
  • Directing calls through switchboard as needed
  • Receive and deliver patient messages
  • Log calls and requests
  • Monitor telephone operating systems
  • Booking patients
  • Provide excellent customer service to patients over the phone
Qualifications and Skills:
  • Call center experience
  • Experience with Reception/Administrative work, preferably in dental
  • Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)
  • Excellent communication skills
  • Ability to work in a fast paced environment
  • Availability to work during applicable business hours
  • Ability to work well with children of all ages
  • English proficient in speaking and writing
  • Excellent customer care skills in person and on the phone
  • Must be willing to travel between multiple offices within the city (during training period)
This position offers:
  • Professional clinical teams
  • Full-time hours
  • Pay based on experience
Benefits:
  • Vacation pay
  • Free uniforms
  • Benefit package
  • Bonus pay
Job Type:

Full-time

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