Customer Service Manager

Lead Walmart Canada’s front-end operations in St. Albert while applying customer service, cash management, and associate support skills.

As Customer Service Manager, you guide front-end operations, support positive shopping experiences, and promote customer loyalty. You handle concerns, coordinate coverage, train associates, and maintain compliance with company programs and operational standards. This leadership role supports efficient store operations.

• Monitor front-end operations and coordinate associate breaks
• Handle customer and associate concerns professionally
• Train associates on systems, procedures, and safety requirements
• Oversee purchase, return, and exchange transactions
• Prepare registers and complete cash audits

• Be at least 16 years old
• Work evenings, weekends, and holidays as needed
• Follow safe work practices and emergency procedures
• Stand, bend, and lift supplies up to 50 pounds occasionally
• Perform repetitive stocking, zoning, and organizing tasks

Bring front-end leadership, customer support, transaction oversight, and cash control skills to Walmart Canada in St. Albert.