Job Description & How to Apply Below
Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada.
With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.
Job Summary We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!
We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. We are continually searching for the best talent; individuals who possess a deep commitment to the customers and markets we serve.
Reporting to the Manager, Operations, you will undertake the following:
Contact the borrower via telephone within the lender-designated timelines to arrange a signing meeting and clarify expectations prior to the scheduled meeting.
Witness and certify the validity of signatures on all mortgage and legal documents and ensure that appropriate procedures are followed to meet lender requirements regarding the execution of the document package, including . Commissioner of Oaths required- signing agent to have access to another Commissioner of Oaths for witness affidavits.
Meet with borrowers, at their convenience, and return signed documentation to FCT as per defined procedures.
Ensure a positive customer service experience, by handling customer queries efficiently and effectively.
Excellent communication, customer service skills and interpersonal skills.
A quick learner with the ability to take initiative and be proactive.
Very strong planning and organizational skills with attention to detail.
Computer skills – Internet, email, MS Office (Outlook, Word, Adobe).
Experience in the lending or legal industry is preferred.
Ability to manage confidential information.
Reliable internet/email, printer and cell phone access.
Access to a reliable vehicle.
Flexibility to work on an on-call basis, available days, evenings and weekends.
Attendance required at client residences to witness/commission documents.
Most appointments will be evenings or weekends.
Ideal for someone looking for an extra income.
Must have printer and scanning capabilities.
Cold Lake
Grand Prairie
Bonnyville
St. Paul
Hinton
Le Crete
Athabasca
Calgary
HERE’S WHAT SETS US APART:
Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!
* As per terms of the employment agreement
For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top…
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