Consumer Lending Customer Advisor

Support Canadians seeking credit as an easyfinancial Financial Service Representative, combining empathy, customer service, and financial product knowledge.

Working with goeasy, you will understand customer situations and needs before matching suitable consumer lending products. This role centers on relationship building, financial education, and customer satisfaction. You will also secure accurate application information while contributing to sales and collections activities.

• Build strong customer relationships through multiple communication channels
• Show compassion and empathy when understanding customer needs
• Educate customers on achieving goals through credit building
• Secure required application information with strong attention to detail
• Manage collections activities for past-due financial accounts

• Experience in a customer-facing environment
• Comfort interacting with customers over the phone
• Excellent communication and customer satisfaction focus
• Strong negotiation and objection handling abilities
• Successful criminal, employment, and credit background checks

Bring empathy, communication, and attention to detail to help easyfinancial customers access suitable credit solutions.