Customer Service Team Member
Job in
Edmonton, Alberta, T2G 1S6, Canada
Listed on 2026-11-02
Listing for:
FunEx Head Office
Full Time
position Listed on 2026-11-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Bring phone support and online communication skills to our Customer Service team in Edmonton. This in-person office work requires weekday and weekend availability.
As a Customer Service Team Member, you will help customers through calls, emails, payments, and real-time chats. The work also includes reconnecting with past customers to book them again. Strong organization, empathy, and communication are important for this customer-facing position.
Key Responsibilities:- Answer incoming calls and return customer voicemails
- Contact past customers by phone to book again
- Respond to email inquiries promptly
- Collect payments by phone and online
- Answer real-time online chats and complete other tasks
- Previous phone and customer service experience
- Excellent written, verbal, computer, and internet skills
- Genuine empathy and desire to help customers
- Strong organization with attention to follow-through
- Availability Tuesday afternoons, one weekday, and weekends
Use your customer service, phone communication, and booking skills to support Edmonton customers across every contact channel.
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