Retail Customer Service Safety Ambassador

Help shoppers feel welcome and safe at Real Canadian Superstore Edmonton with friendly service, customer guidance, and safety awareness. Collaborate across store teams.

This newly created Customer Support representative position reports to Asset Protection at Loblaw Companies Limited. As a Customer Experience Ambassador, you will greet customers, answer inquiries, and contribute to a positive shopping environment. Your professional presence supports customer satisfaction, urgent response, and store operations.

• Greet customers and provide welcoming first-contact support
• Answer inquiries and assist customers throughout store entrances and exits
• Spot potential hazards and help maintain a secure environment
• Respond effectively to urgent situations and escalate appropriately
• Perform assigned duties supporting store operations and satisfaction

• Preferred experience in retail or customer-facing work
• Professional, friendly, and approachable customer manner
• Exceptional service skills and ability to build rapport
• Ability to collaborate with teams and customers
• Ability to stand or walk for extended periods

Apply your friendly service, safety focus, and collaboration skills as a Customer Experience Ambassador in Edmonton retail.