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Dental Administrator
Job Description & How to Apply Below
$26–$31/hour + Monthly Performance Bonus | Benefits | Paid CE | Career Advancement
Full-Time | Permanent
You’ve Learned How to Run a Dental Front End. Now Build What’s Next.
Some dental administrators do much more than answer phones and book appointments.
They know how to protect a productive schedule.
They understand insurance well enough to explain it without making promises the carrier may not keep.
They can discuss treatment and finances confidently.
They know when a patient needs extra attention.
They spot problems before they reach the dentist or manager.
And when the day changes — because dental days always change — they’re often the person who gets things back under control.
That’s the administrator we’re looking for.
Smiles Dental Group is looking for an experienced Dental Administrator to join our South Edmonton team.
We’re a locally owned Alberta dental group with eight locations serving more than 60,000 patients.
This opportunity is for someone who has already developed strong dental-administration skills and is ready for more ownership, continued development and a real path to greater responsibility.
$26–$31/hour , based on directly relevant dental experience and demonstrated capabilities
Monthly performance bonus opportunity
Extended health and dental benefits after three months
Wellness reimbursement
Paid continuing education and professional development
Paid vacation
Structured onboarding
Annual performance and development reviews
Regular compensation reviews
Modern dental technology and administrative systems
Direct access to local leadership
Defined opportunities to progress into senior administration, treatment coordination, accounts receivable, practice management and support-office roles
We’ll discuss the complete schedule, compensation, bonus criteria and benefits openly during the recruitment process.
Build Your Career in Dental Administration
You should not have to leave a good organization to keep advancing your career.
Because Smiles operates eight dental practices, we can create development opportunities that are difficult to offer within a single clinic.
Depending on your strengths, interests and performance, your career at Smiles may develop toward:
Treatment Coordination
Financial / Accounts Receivable Coordination
Administrative Training and Mentoring
Practice Management
Multi-location or Support-Office Opportunities
Not everyone wants to become a manager.
That’s completely fine.
Excellent administrators should also be able to deepen their expertise, take on greater responsibility and be recognized for becoming exceptionally good at what they do.
If you are ambitious, however, we want to know where you’d like your career to go.
Tell us what you want to be doing three years from now.
What You’ll Own
This isn’t a position where success means simply completing a checklist.
You’ll help own the patient experience and administrative performance of the practice.
That includes:
Protecting the Schedule
You’ll help build and maintain productive dentist and hygiene schedules.
You’ll anticipate openings, respond quickly to cancellations, use short-notice opportunities effectively and help prevent avoidable gaps.
A full schedule isn’t created by accident.
Great administrators understand that.
Creating an Excellent Patient Experience
From the first phone call to checkout, patients should feel that they’re dealing with someone competent, organized and genuinely interested in helping them.
You’ll:
Welcome and communicate with patients professionally
Help patients understand what happens next
Follow up when appropriate
Help anxious or frustrated patients feel heard
Protect confidentiality and patient trust
Navigating Insurance & Financial Conversations
Insurance can be confusing.
You’ll help patients understand estimates, predeterminations, insurance limitations and balances accurately — without over promising what an insurance company will pay.
You’ll also:
Verify insurance information
Submit and follow up on claims and predeterminations
Collect and post payments accurately
Communicate financial expectations respectfully and confidently
We want administrators who can talk about money professionally without becoming uncomfortable or…
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