Dental Administrator

$26–$31/hour + Monthly Performance Bonus | Benefits | Paid CE | Career Advancement

Full-Time | Permanent

Some dental administrators do much more than answer phones and book appointments.

They know how to protect a productive schedule.

They understand insurance well enough to explain it without making promises the carrier may not keep.

They can discuss treatment and finances confidently.

They know when a patient needs extra attention.

They spot problems before they reach the dentist or manager.

And when the day changes — because dental days always change — they’re often the person who gets things back under control.

That’s the administrator we’re looking for.

Smiles Dental Group is looking for an experienced Dental Administrator to join our South Edmonton team.

We’re a locally owned Alberta dental group with eight locations serving more than 60,000 patients.

This opportunity is for someone who has already developed strong dental-administration skills and is ready for more ownership, continued development and a real path to greater responsibility.

• $26–$31/hour , based on directly relevant dental experience and demonstrated capabilities
• Monthly performance bonus opportunity
• Extended health and dental benefits after three months
• Wellness reimbursement
• Paid continuing education and professional development
• Paid vacation
• Structured onboarding
• Annual performance and development reviews
• Regular compensation reviews
• Modern dental technology and administrative systems
• Direct access to local leadership
• Defined opportunities to progress into senior administration, treatment coordination, accounts receivable, practice management and support-office roles

We’ll discuss the complete schedule, compensation, bonus criteria and benefits openly during the recruitment process.

You should not have to leave a good organization to keep advancing your career.

Because Smiles operates eight dental practices, we can create development opportunities that are difficult to offer within a single clinic.

Depending on your strengths, interests and performance, your career at Smiles may develop toward:

• Treatment Coordination
• Financial / Accounts Receivable Coordination
• Administrative Training and Mentoring
• Practice Management
• Multi-location or Support-Office Opportunities

Not everyone wants to become a manager.

That’s completely fine.

Excellent administrators should also be able to deepen their expertise, take on greater responsibility and be recognized for becoming exceptionally good at what they do.

If you are ambitious, however, we want to know where you’d like your career to go.

Tell us what you want to be doing three years from now.

This isn’t a position where success means simply completing a checklist.

You’ll help own the patient experience and administrative performance of the practice.

That includes:

You’ll help build and maintain productive dentist and hygiene schedules.

You’ll anticipate openings, respond quickly to cancellations, use short-notice opportunities effectively and help prevent avoidable gaps.

A full schedule isn’t created by accident.

Great administrators understand that.

From the first phone call to checkout, patients should feel that they’re dealing with someone competent, organized and genuinely interested in helping them.

You’ll:

• Welcome and communicate with patients professionally
• Help patients understand what happens next
• Follow up when appropriate
• Help anxious or frustrated patients feel heard
• Protect confidentiality and patient trust

Insurance can be confusing.

You’ll help patients understand estimates, predeterminations, insurance limitations and balances accurately — without over promising what an insurance company will pay.

You’ll also:

• Verify insurance information
• Submit and follow up on claims and predeterminations
• Collect and post payments accurately
• Communicate financial expectations respectfully and confidently

We want administrators who can talk about money professionally without becoming uncomfortable or making…