Dental Administrator

Our client is seeking a detail-oriented and experienced Dental Administrator to join their team. This role is responsible for managing billing and insurance claims, maintaining patient records, coordinating administrative tasks, and ensuring compliance with privacy regulations. The Dental Administrator will also assist with reception duties and collaborate closely with clinical staff to support seamless patient care. The ideal candidate will bring 5-10 years of experience in a dental or medical office, proficiency in dental practice management software, and strong communication and organizational skills.
Your Success Will Be Defined By Your Ability To   Process patient payments, issue receipts, and submit insurance claims
Follow up on outstanding claims and explain treatment costs and coverage to patients
Maintain accurate and up-to-date patient records
Manage correspondence including emails, phone calls, and mail
Order and manage office supplies and inventory
Ensure compliance with PIPEDA and maintain confidentiality of patient information
Collaborate effectively with dental staff to support patient care
Adapt to a fast-paced environment with frequent patient interaction
Support reception and assist with scheduling as needed
Your strengths include:
High school diploma or equivalent; post-secondary education in administration or healthcare is an asset
5-10 years of experience in a dental or medical office (preferred)
Proficiency in dental practice management software (e.g., Open Dental)
Strong multitasking and organizational abilities
Excellent verbal and written communication skills
Knowledge of dental terminology and procedures (an asset)
Flexibility to work one evening per week and one Saturday per month
Ability to maintain professionalism and confidentiality

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