Orthodontics Treatment Coordinator

Position: City Orthodontics Treatment Coordinator Role
Join City Orthodontics and Pediatric Dentistry in Edmonton, AB, as an Orthodontic Treatment Coordinator. Help families navigate orthodontic treatments while fostering a welcoming environment.

As a full-time, on-site coordinator, your role involves guiding patients through the orthodontic process. Responsibilities include presenting treatment plans, explaining insurance options, and verifying coverage. You will also manage scheduling and maintain patient records, all while providing exceptional customer service for families and patients.

Key Responsibilities:

• Guide patients through treatment process explanations

• Schedule and manage patient appointments efficiently

• Process financial arrangements and verify insurance benefits

• Update and maintain patient records accurately

• Deliver exceptional service in consultations and at the reception

Requirements:

• Strong background in treatment planning and coordination

• Understanding of insurance and financial discussions

• Proven customer service capabilities

• Knowledge of dental terminology, especially in orthodontics

• Relevant dental or medical office experience

Support families in achieving confident smiles through organized, caring service at City Orthodontics.