Job Description & How to Apply Below
Position Type:
Casual - Occasionnel
If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.
As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award‑winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership.
Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
Job Location :
Clinic Support Office Edmonton - In Office
Job Type : 6 month Temporary, Full-Time and Part-Time
Experience Level: Mid Level
Schedule :
Days, Evenings, Weekends available
COMPANY INFORMATION:
Looking to make a difference? Looking to join an incredible team?
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer‑first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like‑minded people enjoying a challenging and rewarding career in the ever‑changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.
JOB PURPOSE:
Reporting to the Supervisor, MRP Referral Team, the Administrative Triage Medical is responsible for reviewing, validating, triaging, prioritizing, and preparing referral files. This includes analyzing large, complex medical records, identifying and organizing relevant clinical information, and ensuring files are complete, structured, and decision‑ready for Physician or Nurse Practitioner review, while ensuring compliance with privacy, regulatory, and organizational requirements.
PRINCIPAL RESPONSIBILITIES:
Intake, Validation and File Preparation:
Review and analyze large incoming complex medical records, diagnostic reports, and supporting documentation.
Verify referrals are complete, accurate, and all documents are present based on established submission requirements.
Identify missing information, incomplete documentation, unclear referral rationale, duplicate referrals, or documentation deficiencies.
Organization and sequence referral notes, diagnostic imaging and medical documentation into clear, decision‑ready formats to support physician review.
Clinical Triage & Prioritization:
Perform structured triage of referrals to assess completeness, complexity, and readiness for review.
Extract and summarize relevant clinical information from multiple sources to support efficient and consistent physician review.
Identify and elevate high‑risk, time‑sensitive, overdue, or complex referrals in accordance with established processes.
Workflow Tracking:
Manage referral progression from referral review through physician disposition.
Monitor turnaround times and proactively address workflow bottlenecks.
Compliance & Privacy:
Handle patient health information in accordance with provincial privacy legislation and organizational policies.
Maintain accurate documentation at all times.
Adhere to professional nursing and medical standards, clinical protocols, and organizational procedures.
Perform all review,…
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