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Intermediate Trainer

Job in Edmonton, Alberta, Canada
Listing for: JSG (Johnson Service Group, Inc.)
Full Time position
Listed on 2026-07-17
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist, Learning & Development Specialist
Job Description & How to Apply Below
Qualifications

University graduation in a related field (such as Adult Education, Instructional Design, Business Administration or related) plus four (4) years progressively responsible related experience OR diploma in a related field and a minimum six (6) years of progressively responsible work experience; or equivalent as described below. Equivalency:
Directly related education or experience considered on the basis of:

1 year of education for 1 year of experience; or

1 year of experience for 1 year of education.

3 years Experience developing communication materials.

3 years Experience leading curriculum design projects from inception to completion.

3 years

Experience with ERP systems training (e.g., Finance, HCM/Payroll, Supply Chain Management).

Must Haves

University graduation in a related field (such as Adult Education, Instructional Design, Business Administration or related) plus four (4) years progressively responsible related experience OR diploma in a related field and a minimum six (6) years of progressively responsible work experience; or equivalent as described below. Equivalency:
Directly related education or experience considered on the basis of:

1 year of education for 1 year of experience; or

1 year of experience for 1 year of education.

3 years Experience developing communication materials.

3 years Experience leading curriculum design projects from inception to completion.

3 years

Experience with ERP systems training (e.g., Finance, HCM/Payroll, Supply Chain Management).

Nice To Haves

3 years Demonstrated experience collaborating on cross-functional teams to meet critical, time-sensitive deadlines and communicating to diverse audiences.

3 years Demonstrated experience with training evaluation methods including formative and summative evaluation approaches.

3 years Demonstrated knowledge of training needs analyses and competency development frameworks.

3 years Experience developing computer-based training using eLearning Authoring Tools or Screen Recorder & Video Editor tools such as Articulate 360 or similar

3 years Experience developing and implementing effective training plans.

3 years Experience developing multimedia and graphical learning content to support training materials.

2 years Experience utilizing AI Productivity Tools (e.g., Co-Pilot, Gemini, NotebookLM) to enhance content development and workflow efficiency.

2 years

Experience with Digital Adoption Tools (e.g., Walk Me) for creating in-application guidance and support.

3 years Working knowledge of SAP applications

Responsibilities

Lead government-wide 1GX training initiatives by defining role-based training strategies, scope, delivery approach (instructor-led, virtual, blended, self-paced), and success measures aligned to business outcomes.

Own end-to-end design, development, and delivery of complex, multi-audience learning solutions, ensuring training materials meet established templates, accessibility considerations, and 1GX standards.

Partner with program leadership, business process owners, SMEs, vendors, and the 1GX Change Network to validate learning needs, confirm readiness (content, environments, job aids), and align deployment timing.

Establish and enforce training governance including intake/prioritization, review and approval cycles, quality assurance, version control, and maintenance processes to ensure training content remains accurate and current as 1GX processes and releases evolve.

Define evaluation and continuous improvement approach (e.g., attendance, learner feedback, knowledge checks, performance insights), analyze themes, and drive prioritized updates to training and supporting materials.

Provide coaching and mentorship to junior trainers and contributors, supporting consistent delivery, learner support practices, and high-quality training artifacts.

Leverage approved digital, collaboration, and AI-enabled tools to improve content development, delivery, stakeholder engagement, and reporting, in alignment with Government of Alberta policies and standards.

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