Undergraduate Academic Student Advisor

Job Description  This position has a term of one year plus a day with the possibility of extension.
Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.
Reporting to the Manager, Student Services, the Student Services Advisors provide superior student services to undergraduate Engineering students. Specific responsibilities are to administer the admission and transfer credit processes for domestic and international applications, provide academic advisement for undergraduate students, including first-year, evaluate academic standing and facilitate convocation procedures within the Faculty of Engineering.
The incumbent(s) work independently within the student services team, and contribute to the service, enrollment management and community outreach goals of the Faculty of Engineering.
Responsibilities  Student Advising and Program Management   Advises current and prospective students and staff about university and faculty policies and procedures regarding admission, registration, program planning, program completion, convocation including Iron Ring, course withdrawals, academic standing, grades, deferred exams; advising is conducted verbally and in writing (in-person and e-advising).
Advises and coaches students regarding larger life issues such as health, isolation, financial stress and career planning; refers students with severe personal difficulties to the appropriate professional counselors and/or agencies on campus.
Provide students with information about alternatives, limitations and possible consequences of academic decisions.
Interprets and communicates calendar regulations.
Processing applications for program admission from inquiry to decision stage. Conduct admission reporting, including collecting and analyzing data to inform the decision making process.
Qualifications   Undergraduate degree with at least 2 years of experience in higher education, student services, or a client-facing environment, with a focus on student advising, admissions, records, or program administration.
Demonstrated experience or training in supporting at-risk students.
Exceptional written, oral, and public speaking skills, paired with strong intercultural competence, tact, and diplomacy.
Proven ability to prioritize high-volume tasks under tight deadlines.
Excellent computer skills including Microsoft Office applications.
Ability to work independently as well as part of an integrated team and demonstrate ability to maintain confidentiality when working with highly sensitive information.

Preferred Qualifications   Working knowledge of UofA academic policies and procedures.

Experience with student administration system technology (People Soft – Campus Solutions, Slate, and Alfresco).
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
About Us  The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more .
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all…