Library Assistant

Career Opportunities:
Library Assistant (1885)  

Requisition  
-Posted 10/13/2026 - Faculty of Academic Quality & Innovation
- Academic
- Nor Quest College
COMPETITION NUMBER: 1885
CLOSING DATE: OCTOBER 26, 2026 @ 11:59PM MDT
LIBRARY SERVICES
Reporting to the Manager of Library Services, the Library Assistant is responsible for providing public-facing library services and supporting circulation activities. Key responsibilities include circulation and reference services, assisting library users in finding information, shelving materials, performing processing tasks, creating library displays, and other duties as assigned.
This position demonstrates alignment with Nor Quest’s intentional values (Qs). As a library we embrace innovation, continuous learning and change, while working toward decolonization, reconciliation, and greater inclusion for all. The role also aligns closely with the following college values:
We  They reflects the collaborative nature of the role, which works with learners and other team members to support inclusive, accessible learning and the transformation of lives through innovative, learner-centred library services;
Work at Play / Play at Work highlights the importance of bringing energy and creativity to the position while making the library a more welcoming and engaging space through interactive displays and positive connection with students;
Be Compassionate is demonstrated through empathy, patience, and a genuine desire to support a diverse community of learners and educators. Finally, Lead from Where You Are is expressed through taking initiative, solving problems, and contributing ideas that lead to high quality library services that foster learner success.
HOW YOU’LL MAKE A DIFFERENCE
Provide circulation services by processing loans, returns, holds, and renewals
Offer basic reference services and guide users to appropriate resources, including research guides, books, databases, and streamed content
Demonstrate patience and empathy while working with a diverse learning community, including those new to the Nor Quest environment and those with lower-level English skills
Complete opening and/or closing duties as required
Shelve and organize returned materials, and process new materials for the shelf
Conduct regular shelf-reading to ensure materials are properly arranged
Create and refresh library book displays
Assist with other library-related projects and initiatives as requested by the Manager, Library Services
WHAT YOU BRING
The successful candidate will be working towards a Library Technician Diploma or Master of Library and Information Studies Degree. Equivalent education and/or related experience may also be considered. You'll also have:
Familiarity with Microsoft Office applications, the LSP, and other library software, and basic troubleshooting with library tools, photocopiers, scanners, and printers
Ability to resolve customer issues related to overdue items, claims returned, and lost items
Excellent verbal and written communication skills to interact effectively with a diverse client base
WHAT MAKES YOU A DIFFERENCE MAKER?
As a difference maker you bring experience in:
Providing empathetic and friendly public service to diverse patrons, who may come with a variety of educational backgrounds, life experiences, and language/literacy abilities
Assessing whether reference queries should be referred to a Librarian for more in-depth research assistance
Quickly assessing and triaging user needs when the circulation desk is busy, and demonstrate effective multitasking skills
Making appropriate decisions when working alone in the library, using established library policies and procedures as a guide
Providing input on library decisions that impact service and circulation delivery
SALAR…