Undergraduate Student Services Advisor

Support undergraduate Engineering students through academic advising, admissions, and program administration in a hybrid role based primarily at North Campus, Edmonton.
Reporting to the Manager, Student Services, this advisor serves current and prospective students within the Faculty of Engineering. Responsibilities include admission and transfer credit processes, academic advisement, academic standing evaluation, and convocation procedures. The role contributes to enrollment management and community outreach goals.

Key Responsibilities:

Advise students and staff on academic policies and procedures
Process domestic and international admission applications through decisions
Provide first-year and undergraduate academic program guidance
Interpret calendar regulations and explain academic decision consequences
Facilitate convocation procedures, including Iron Ring
Requirements:
Undergraduate degree and at least two years' relevant experience
Experience or training supporting at-risk students
Exceptional written, oral, and public speaking skills
Strong intercultural competence, tact, and diplomacy
Microsoft Office proficiency and confidentiality awareness
Apply advising, admissions, communication, and program administration expertise to support Engineering students at North Campus.