Graduate Program Advisor Student Services

Advise graduate students across four business programs in a hybrid role based primarily at North Campus, Edmonton. Apply critical thinking to complex requests.
Reporting to the Academic Operations Officer, the Program Advisor supports students from admission acceptance through graduation. You will advise on academic decisions, monitor progress, coordinate program operations, and maintain confidential records. The work supports the Master of Management Analytics, Master of Accounting, Master of Real Estate Development, and future graduate programs.

Key Responsibilities:

Advise students on registration, courses, leaves, extensions, and withdrawals
Monitor admission conditions, course requirements, and graduation requirements
Manage timetables, deadlines, registration procedures, and communications
Coordinate scheduling, rooms, course materials, orientations, and events
Maintain accurate, confidential student records and program information
Requirements:
Bachelor's degree or equivalent education and experience combination
Two or more years of related experience, ideally in academia
Exceptional customer service and strong interpersonal communication skills
Ability to prioritize, work under pressure, and decide independently
Microsoft Office and Google applications proficiency
Support graduate student success through thoughtful advising, organized program management, and clear communication across Edmonton business programs.