Service Coordination Expert

Join the Hercules Group in Edmonton, AB as a Service Coordinator, where your skills in scheduling and client communication will drive operational excellence. Ensure inspections and repairs are efficiently coordinated.

This role involves being the primary contact for clients and technicians, ensuring compliance with quality standards. The successful candidate will have a proactive approach and the ability to juggle multiple tasks and priorities in a customer service-oriented environment.

Key Responsibilities:

• Coordinate service calls and inspections with clients

• Proactively remind clients about upcoming inspections

• Identify new clients to promote services

• Arrange for necessary equipment for installations

• Maintain scheduling efficiency for field technicians

Requirements:

• High school diploma or equivalent necessary

• Minimum one year of experience in industrial sales or customer service

• Strong organizational skills and attention to detail

• Effective communication with diverse stakeholders

• Basic knowledge of lifting equipment is advantageous

Leverage your coordination and service skills to enhance Hercules Group’s operational success and customer satisfaction.
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