Intermediate Product Reliability Engineer

## Intermediate Product Reliability Engineer Apply:
Office Based:
YOW B:
Full time:
Posted Today:
R-30750

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** Position Overview
*** Under the supervision of the Manager, Assay Performance and Support, the Intermediate Product Reliability Engineer is responsible for ensuring continued correct sensor calibration, monitoring ongoing in-house and field product performance, and providing technical consultation for sensor-related complaints.
* Applies and expands reliability and statistical methods to solve non-routine product performance issues that may vary in size and nature, considering upstream manufacturing processes and downstream customer use conditions.
* Develops thorough professional know-how of the sensor sub-system (sensor chemistry/physics, software conversion of raw signals, manufacturing/test methods, and release criteria) and uses this knowledge to improve calibration robustness and performance monitoring strategies.
* Provides general guidance and day-to-day technical support to junior staff/co-op students and contributes to cross-functional initiatives with Technical Operations, Quality/Regulatory, and Service teams.
** Responsibilities
* ** Independently execute and review sensor calibration data analysis to ensure accurate sensor configuration files are generated on schedule; identify data anomalies and drive resolution with appropriate stakeholders.
* Develop and implement improvements to calibration approaches (e.g., configuration logic updates, data filters, acceptance criteria) and document changes in accordance with the quality system.
* Establish and verify primary Value Assignments for sensors and support continuous improvement of associated test methods and verification activities.
* Perform regular, data-driven review of finished goods, stability, and other product testing outputs to confirm sensors are behaving correctly; recommend updates to methods/protocols when opportunities are identified.
* Monitor field and in-house performance metrics; communicate adverse trends to cross-functional groups and coordinate or support root cause analysis and corrective actions.
* Design and implement improved control algorithms/analytics for monitoring analytical performance and leading indicators of future performance; contribute to automation for data gathering, visualization, and reporting.
* Support and/or lead discrete technical projects related to assay improvements, test strategy, or design changes, coordinating inputs across R&D and Technical Operations as needed.
* Provide technical troubleshooting/consultation support to Service teams, Regulatory Affairs, Quality, or customers; ensure timely follow-up and clear documentation of conclusions.
* Maintain and interpret test card metrics for field performance; investigate correlations to materials, processes, and in-house results to enable more predictive performance models and proactive responses.
* Provide general guidance and training support to newer team members (e.g., onboarding, review of analyses, sharing best practices) and contribute to development of procedures, protocols, and technical documentation.
* Participate in external data generation/benchmarking activities at customer sites
* Support design transfer activities for new product development into production, as required.
** Required Knowledge/Skills, Education, and Experience
*** Undergraduate degree in an appropriate technical discipline (e.g., Engineering, Science, or Technology) and/or an equivalent combination of technical experience and education.
* Minimum 3 years of relevant industrial experience
* Demonstrated proficiency using statistical tools and methods for product performance evaluation (e.g., trending, hypothesis testing, regression, distribution concepts) and translating results into clear conclusions and actions.
* Ability to independently solve assigned, non-routine technical problems, including defining the question, structuring analyses, and driving cross-functional alignment on next steps.
* Working knowledge of product testing and control strategies and ability to evaluate suitability of methods/protocols against intended…