Job Description & How to Apply Below
We are currently hiring a VIP Client Relations Manager who will champion player engagement across Alberta. This role is crucial for managing high-value player accounts while providing tailored service to increase loyalty and retention. You will also serve as an ambassador for the brand at various high-profile VIP events.
Key Responsibilities:
• Manage relationships with a portfolio of VIP clients
• Plan, coordinate, and execute VIP events in Edmonton
• Provide insights and strategic recommendations for CRM initiatives
• Analyze player activity to enhance engagement strategies
• Ensure all actions align with responsible gaming guidelines
Requirements:
• 5+ years in customer success or online gaming
• Proven ability to manage high-value relationships
• High-level interpersonal and communication skills
• Familiar with CRM tools and player lifecycle management
• Availability for flexible hours including events
Utilize your expertise to create lasting relationships and exceptional experiences for our valued VIP players.
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