Banquets - Captain

Attitude

Ability to give guests a fantastic and memorable experience

Knowledge of standards

Ability to coach standards in a positive manor

Teamwork

Ability to bring passion, creativity and desire to have fun to work

Is fully trained on Event Manager’s role and responsibilities

Able to take on Event Manager’s role due to illness or vacation

Understands and practices all booking procedures

Fully understands and follows all sales procedures

Outgoing, positive and upbeat

Pleasant and accommodating, willing to go the extra mile

Sincere desire to please

Friendly, enthusiastic, and engaging personality

Understands sense of urgency and can maintain momentum

Strong work ethic with flexible availability

Calm and organized demeanour – even under high pressure situations

High level of self confidence

Believes work can be fun

Team oriented

Outstanding, proactive guest service skills

Great Leadership Skill s

Attention to detail

Professional presentation and appearance standards

Remains calm under pressure

Organization and planning

Understanding of AV technology

Excellent communication (both verbal and written) and interpersonal skills

Good physical condition, as this position requires constant walking, standing, bending and lifting

Hourly wage

Shares in event gratuities

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.