Citadel Theatre Front Of House Manager

Lead Front of House operations at Citadel Theatre in Edmonton, using customer service and organizational skills during productions and events.

The full-time House Manager oversees audience-facing theatre operations for all productions and events. You will coordinate staff, equipment, spaces, and supplies while supporting comfort and safety. The role also connects Front of House teams with Box Office and Stage Management.

• Organize Front of House staff, equipment, spaces, and supplies
• Select, train, schedule, and supervise ushers and supervisors
• Coordinate seating and performance cues with theatre departments
• Maintain audience safety, facility condition, and emergency procedures
• Document revenues, show reports, timesheets, and ticket counts

• Excellent communication and customer service skills
• Calm, rational, and tactful approach under pressure
• Strong organizational skills and attention to detail
• Availability for weekends and evenings
• Front-of-house or volunteer management experience is an asset

Bring theatre operations, staff supervision, and customer service expertise to Citadel Theatre’s Front of House team in Edmonton.