Citadel Theatre Front Of House Manager

Lead Front of House operations at Citadel Theatre in Edmonton, using customer service and organizational skills during productions and events.
The full-time House Manager oversees audience-facing theatre operations for all productions and events. You will coordinate staff, equipment, spaces, and supplies while supporting comfort and safety. The role also connects Front of House teams with Box Office and Stage Management.

Key Responsibilities:

Organize Front of House staff, equipment, spaces, and supplies
Select, train, schedule, and supervise ushers and supervisors
Coordinate seating and performance cues with theatre departments
Maintain audience safety, facility condition, and emergency procedures
Document revenues, show reports, timesheets, and ticket counts
Requirements:
Excellent communication and customer service skills
Calm, rational, and tactful approach under pressure
Strong organizational skills and attention to detail
Availability for weekends and evenings
Front-of-house or volunteer management experience is an asset
Bring theatre operations, staff supervision, and customer service expertise to Citadel Theatre’s Front of House team in Edmonton.