Casino Customer Service Attendant

Public-facing casino service defines this part-time Slot Attendant position at Gateway Casino. Help guests understand games while supporting smooth slot operations.

This role suits someone who enjoys interacting with the public and providing support to casino guests. Responsibilities include answering machine questions, promoting casino initiatives, managing cash transactions, and reporting violations. You will maintain slot areas, follow internal controls, and escalate concerns appropriately while supporting a memorable guest experience.

• Provide front-line customer support to casino guests
• Offer instruction on games and slot machines
• Promote ongoing and upcoming casino promotions
• Manage cash floats and jackpot payouts
• Report violations and escalate concerns appropriately

• Experience working with the public and handling cash
• Ability to multitask and thrive in team environments
• Basic knowledge of slot machine functions is an asset
• Willingness to develop skills and follow industry news
• Required provincial certificate and gaming registration eligibility

Use your public-service strengths, cash experience, and gaming knowledge to support guests as a Gateway Casino Slot Attendant.