Banking Customer Experience Associate

Serve Edmonton customers as a TD Customer Experience Associate, using transaction accuracy and service advice in a 15-hour schedule.

This associate supports TD’s Personal & Commercial Banking business in Edmonton, Alberta. The role requires established customer service skills, knowledge of basic banking products, and communication skills. You will complete routine transactions, identify customer needs, and provide solutions through standardized procedures.

• Create exceptional experiences during every customer interaction
• Complete deposits, withdrawals, bill payments, and other transactions
• Respond to customer concerns and escalate when necessary
• Identify needs and open limited products or services
• Promote banking products, advice, services, and capabilities

• High School diploma and/or one year relevant experience
• Post-Secondary or Undergraduate degree preferred
• Established customer service skills for routine transactions
• Broad knowledge of the supported basic product suite
• Working knowledge developed through training or work experience

Bring customer service, transaction accuracy, and banking product knowledge to TD’s Personal & Commercial Banking team in Edmonton.