Detective Level I, Investigator North

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Job Requisition : 87499

Ministry
:
Service Alberta and Red Tape Reduction

Location
:
Edmonton

Full or Part-Time
:
Full-Time

Hours of Work
: 36.25 hours per week

Permanent/Temporary/Wage
:
Permanent

Scope
:
Open Competition

Closing Date
:
September 30, 2026

Classification
:
Program Services 2

Salary
: $2,562.61 to $3,361.54 bi-weekly ($66,884- $87,736/year)

Are you ready to take on a role where your investigative skills and commitment to justice can make a real difference? Join the Consumer Investigations Unit (CIU) as an entry-level Investigator and help ensure a fair and transparent marketplace. If you’re passionate about protecting consumers and promoting compliance with legislation, this is the role for you!

This is your opportunity to start a meaningful career where your skills will protect consumers and promote a fair marketplace. Help us uphold the values of integrity, accountability, and transparency in our community! To learn more about us, please visit:
Service Alberta and Red Tape Reduction |  .

As an Investigator with the CIU, you will play a vital role in supporting consumer protection by conducting investigations, enforcing consumer protection legislation, and addressing complaints related to theft, fraud, forgery, and other delegated offences. You will handle lower-complexity cases while developing the knowledge and skills required to take on more advanced responsibilities. You’ll work closely with law enforcement agencies, Crown Prosecutors, and stakeholders to ensure consistent enforcement of legislation and promote public confidence in the marketplace.

Your key responsibilities include:

• Investigating and Enforcing Compliance
• Gathering, securing, and preserving evidence.
• Interviewing complainants, witnesses, and respondents.
• Researching legislation and participating in drafting/executing search warrants and production orders.
• Recommending enforcement actions such as warnings, violation tickets, or court orders.
• Preparing court documents, serving summonses, and subpoenaing witnesses.
• Acting as a Crown witness and assisting with court appearances.
• Liaising with law enforcement agencies and Crown Prosecutors.
• Explaining consumer protection legislation to the public and business community.
• Responding to inquiries and promoting awareness of rights, remedies, and responsibilities.
• Participating in team investigations and legislative review projects.
• Providing feedback and supporting continuous improvement initiatives.

What you will bring to the role

• Analytical Thinking
  :
  Ability to assess evidence, identify patterns, and draw accurate conclusions to support enforcement actions.
• Effective Communication
  :
  Strong verbal and written communication skills to engage with stakeholders, prepare reports, and testify in court when needed.
• Attention to Detail
  :
  Ensuring the accuracy and reliability of evidence, documentation, and recommendations.
• Collaboration
  : A team-oriented mindset to work effectively with colleagues, law enforcement, and other partners.
• Adaptability
  :
  Willingness to learn and grow as you take on increasingly complex investigations.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Drive for Results
  :
  Demonstrating a commitment to achieving enforcement outcomes that protect consumers and ensure compliance.
• Build Collaborative Environments
  :
  Fostering trust and teamwork with colleagues, law enforcement agencies, and stakeholders to achieve shared goals.
• Systems Thinking
  :
  Understanding the broader context of investigations to ensure…