Detective Senior Level II, Investigator

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Job Requisition

Ministry:
Service Alberta and Red Tape Reduction

Location:

Edmonton

Full or Part-Time:
Full-Time

Hours of Work: 36.25 hours per week

Permanent/Temporary/Wage:
Permanent

Scope:
Open Competition

Closing Date:
October 19, 2026

Classification:
Program Services 3

Salary: $2, 935.39 to $3,850.29 bi-weekly ($76,613 - $100,492/year)

Are you passionate about protecting consumers and promoting a fair marketplace? Join our team as an Investigator, where you'll tackle complex investigations, collaborate with law enforcement partners, and help ensure businesses operate in compliance with consumer protection legislation. Your work will have a direct impact on safeguarding Albertans and strengthening public confidence in the marketplace.

The Investigator conducts increasingly complex investigations under consumer protection legislation and delegated Criminal Code provisions. This role independently assesses complaints, gathers evidence, recommends enforcement actions, supports regulatory proceedings, and works collaboratively with stakeholders to ensure compliance and accountability.

Your key responsibilities include

• Conducting investigations into consumer complaints and legislative offences using established investigative techniques, evidence-gathering methods, and enforcement tools.
• Collecting and analyzing evidence, preparing statements, researching legislation, and obtaining search warrants or production orders when required.
• Recommending enforcement actions, including warnings, undertakings, administrative actions, prosecutions, and other compliance measures.
• Inspecting regulated businesses and reviewing financial and business records to assess compliance with legislative requirements.
• Preparing court and hearing documentation, affidavits, summonses, subpoenas, and investigative reports.
• Collaborating with law enforcement agencies, Crown Prosecutors, government partners, and industry stakeholders on investigations and enforcement activities.
• Supporting court proceedings and administrative hearings by acting as a witness and providing investigative expertise.
• Providing information and guidance to consumers, businesses, and internal stakeholders regarding rights, responsibilities, and legislative requirements.
• Contributing to training, knowledge sharing, policy discussions, and consumer awareness initiatives.
• Building partnerships with enforcement agencies and community organizations to support public education and coordinated enforcement efforts.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Systems Thinking
:
Understands how investigations impact consumers, businesses, legislation, and the broader marketplace, while identifying emerging issues and trends.

Creative Problem Solving
:
Applies analytical thinking and sound judgment to assess complex situations, identify risks, and recommend practical solutions.

Build Collaborative Environments
:
Develops productive relationships with consumers, businesses, law enforcement, legal partners, and stakeholders to support effective investigations and compliance activities.

Agility
:
Adapts quickly to changing priorities, evolving investigations, and emerging issues while maintaining accuracy and professionalism.

Drive for Results
:
Delivers thorough, timely, and evidence-based investigations while maintaining high standards of quality and accountability.

Develop Networks
:
Builds and leverages partnerships with enforcement agencies, community organizations, and industry stakeholders…