Investigator, Government, Human Services​/ Social Work

Select how often (in days) to receive an alert:

Job Information

Job Title:

Investigator
Job

Requisition
Ministry:

Assisted Living and Social Services

Location:

Edmonton
Full or Part-Time:

Full Time
Hours of Work:
36.25hours per week
Permanent/Temporary/Wage:
Permanent - 2 positions
Scope:
Open
Closing Date:

October 27, 2026
Classification:
Program Services 3 (023

PSA)
Salary: $2,935.39 to $3,850.29 bi-weekly ($76,613 to $100,492 / year) The Ministry of Assisted Living and Social Services provides supports for families and communities, and helps Albertans access disability services, financial supports, services for the homeless, Continuing Care and other social-based programs. The ministry supports Albertans through a person-centred, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families.

For more information about Assisted Living and Social Services, visit our website:  .

Employment and Financial Services (EFS) Division is responsible for policy and legislative development and delivery of employment and income services including contracted employment services, career resources, and Assured Income for the Severely Handicapped (AISH), Alberta Disability Assistance Program (ADAP), Income Support and Child Support Services (CSS).

Reporting to the Team Lead/Senior Investigator, this position investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Assisted Living and Social Services, including the Assured Income for the Severely Handicapped (AISH), Income Support (IS), and Family Supports for Children with Disabilities(FSCD), to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms.

In addition, investigations relating to emergency benefit programs are conducted under the Emergency Management Act.

As an investigator, you will conduct multifaceted, politically sensitive, high priority investigations in accordance with applicable legislation and policies and procedures. Due to the nature of the investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are essential for success in the role.

As a member of the provincial investigation team, this position promotes client accountability and appropriate use of public funds to meet clients benefit needs and entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.

To be successful in this role, the candidate must possess the following:

• Case management and time management skills.
• Exceptional written and verbal communication skills.
• Demonstrated conflict resolution and decision-making experience.
• Experience and training with structured interviews and strong organizational skills.
• Ability to respond to priorities under short timelines.
• Proficiency in Microsoft Office Applications and a good working knowledge of computers to conduct queries and complete work in an electronic record management system.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

As an Investigator, in addition to your education and experience, you will demonstrate well-honed competencies in the following areas:

• Agility -…