Case Manager
Job in
Edmonton, Alberta, Canada
Listing for:
Government of Alberta
Full Time
position
Listed on 2026-10-17
Job specializations:
-
Government
Emergency Crisis Mgmt / Disaster Relief, Human Services/ Social Work
Job Description & How to Apply Below
Role Responsibilities
Help Albertans and communities navigate recovery when they need it most. As a Case Manager, you will guide applicants through disaster recovery programs, provide trusted support in complex situations, and help ensure financial assistance is delivered effectively, fairly and in accordance with program requirements.
As a Case Manager with the Recovery Branch, you will be a key point of contact for Albertans, Local Authorities and government partners accessing disaster financial assistance. Working as part of a multidisciplinary recovery team, you will assess complex applications, coordinate information, and provide clear, responsive guidance while supporting the effective administration and delivery of provincial disaster financial assistance programs.
You will be responsible for
Serving as a primary point of contact for Albertans, Local Authorities and Ministries accessing disaster financial assistance programs, providing responsive guidance and client service.Reviewing and assessing complex applications and eligibility information to support consistent program decisions and compliance with program and audit requirements.Building collaborative relationships with internal and external stakeholders to gather, interpret and communicate information related to disaster and emergency events.Researching and preparing correspondence, analysis, and recommendations to support management decisions and payments to eligible applicants.Supporting the effective administration of disaster financial assistance programs, including application intake and in-person or online program delivery.Contributing to program guidelines, training materials and other resources that support consistent program delivery.Representing AEMA Recovery at regional stakeholder events and engagement sessions and collaborating with AEMA Field Officers and Emergency Social Services staff.Supporting broader provincial disaster and emergency response and recovery activities, including the Provincial Recovery Coordination Centre and Provincial Emergency Coordination Centre as required.The is provided for further details on this position.
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