SIL Outreach Support Worker; SIL

Edmonton, AB, Canada

Posted Thursday, January 15, 2026 at 9:00 AM

Catholic Social Services is currently seeking a full-time, 40 hours per week, SIL Outreach Support Worker in EDMONTON. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community.

Job Summary:

The SIL Outreach Support Worker meets individuals either at their home or in the community and provides emotional and practical support to foster independence. The support to the person is individualized and is required to address challenges, access resources, develop life and social skills and help build a support network for the individual. Community access with the individual is required.

This position does require a high degree of collaboration with the SIL Outreach Workers who will maintain administrative oversight to the individuals in the SIL program. Some administrative duties like completing contact notes, mileage claims and filling out incident reports as needed is also required.

• Provide support hours as determined by the person’s PDD budget
• Monitor and report progress of the individuals
• Complete case notes after every visit or after every contact with the individual(s)
• Complete monthly mileage and expense claims
• Establish and maintain connections with community resources
• Maintain and model appropriate personal boundaries
• Provide consistent teaching and support around specific life and social skills
• Support individual(s) with problem-solving, communication and conflict resolution through role modelling and coaching
• Build social and other support networks to assist individuals to be as independent as possible
• Assist individuals with different aspects of daily living, including but not limited to arranging and attending medical appointments, grocery shopping, budgeting, teaching cooking skills or other domestic/life skills
• Research and provide community resources to individuals to assist them as needed
• If appropriate meet the individual out in the community for social activities
• Facilitate practical changes and/or initiate activities to enhance in the individuals’ physical and social environments to promote their well-being and self-esteem
• Understand and manage behaviors the individual may be experiencing
• Recognize, monitor, and respond to medical concerns
• Provide crisis intervention to emergency situations during face-to-face meetings. This may include First Aid/CPR, protection against injury to the person or others, medical intervention (calling an ambulance or taking the individual to seek medical care), etc.
• Respect and protect all sensitive and confidential information
• Attend regular team meetings, case consultations and service reviews as required
• Report incidents to the supervisor
• Maintain current knowledge and practice of Agency policies and procedures
• Perform other duties as assigned

What This Job Requires:

• A high school diploma
• A diploma or degree in Human Services or equivalent is considered an asset
• A minimum 1 year working with persons with developmental disabilities, and mental health & addictions
• Satisfactory Security checks including Vulnerable Sector Check and an initial Child Intervention Check
• Summary of driving record with no more than six (6) demerit points current within one (1) year.
• A reliable Vehicle, Valid Driver’s License, Vehicle Registration and Third Party Liability Insurance (amount of two million)

Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving record are conditions of employment and the financial responsibility of the candidate.

Knowledge, Skills, and Ability

• Awareness of and sensitivity to the diverse needs of persons with disabilities and knowledge of community resources available to support them
• Provide excellent service to persons with compassion and empathy
• Strong skills in building and maintaining relationships
• Effective communication, collaboration and interpersonal skills
• Demonstrate professional problem-solving, critical thinking and appropriate judgment skills
• High degree of resourcefulness, flexibility, and adaptability
• Strong conflict management and crisis…