Assertive Community Treatment; ACT Mental Health Support Worker

Assertive Community Treatment (ACT) Mental Health Support Worker - (227103)

Location:

Eric Martin Pavilion (EMP) - Victoria, BC V8R 4Z3 CA (Primary)

Work Area:
Multi‑Site (FBA Only)

Travel Requirement:
Travel between multiple sites is a regular/on‑going requirement.

Shift Start Time/End Time: 08:00‑16:00, 10:00‑18:00, 12:00‑20:00;
As required.

Days Off:
As required.

Vacancy Type:
Casual.

Salary Range (Hourly Rate): $31.56 - $33.28.

Planned

Start Date:

Apr. 1 2026.

Criminal Record Check:
Required for employees working with children or vulnerable adults.

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the team leader or designate, as a member of a multidisciplinary and multi‑agency outreach team, the ACT Mental Health Support Worker provides outreach community‑based support services, assists in mental health and addictions treatment, provides life skills training, coaching, advocacy and advice to clients experiencing mental health, behavioural, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care.

The worker motivates, assists, and instructs clients with the activities of daily living, reports clients' progress and condition, including reactions to medications.

Education, Training and

Experience:

• Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, Resident Care Attendant/Long Term Care Aide, or Social Services Worker including post‑secondary education in counselling skills training.
• Knowledge of legislation such as the Mental Health Act and the Guardianship Act.
• Knowledge of available programs, their interrelationships, and their function in delivering care in the community.
• Current Level C Basic Life Saving Certificate.
• Valid Class 5 vehicle license.
• Food Safe Certificate.
• A minimum of two years recent related experience working with persons with mental illness/special needs including teaching life skills, or an equivalent combination of education, training and experience.

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to prioritize and organize client demands and care needs.
• Ability to problem‑solve.
• Ability to teach life skills.
• Sound judgment and good observation skills.
• Ability to demonstrate an appropriate level of initiative and independence.
• Ability to work cooperatively as part of a multidisciplinary team.
• Ability to promote positive change and independence.
• Physical and emotional ability to carry out the duties of the position.
• Ability to operate related equipment.
• Travel is a requirement of this position and transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority.

This casual position pools to the five South Island Assertive Community Treatment teams and Step‑Down team. All casuals are expected to work across all teams located at two sites. The use of a personal vehicle is required at all times as this position is 80% outreach throughout the entire South Island and transporting clients is a requirement.