Residential Community Rehabilitation Support Worker; CRSW ASL; American Sign Language Skill
Job Description & How to Apply Below
Job Description
Terms of Employment Full-time, Permanent
Position Location Edmonton
About ICE
Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people with daily routines, building independence, and participating in their communities.
Role Summary
As a Residential CRSW, you’ll make a real difference every day. You’ll assist with routines like meals, cleaning, or personal care, encourage new skills, and support community activities.
Your role is to create a safe, respectful, and supportive environment where adults with disabilities can live with dignity, independence, and connection, with proficiency in American Sign Language (ASL) to support effective communication.
What We Offer
Paid training, orientation, and ongoing learning opportunities
Stable employment with flexible schedules (days, evenings, weekends)
Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
Career growth — many staff advance into leadership roles
Support from experienced supervisors, mentors, and team members
Respectful, inclusive workplace that values teamwork and diversity
Employee recognition for long service and outstanding contributions
Meaningful work — every day you’ll make a difference
Key Responsibilities
Assist with daily living: meals, cleaning, laundry, shopping, and appointments
Support personal care: hygiene, dressing, mobility, and other needs
Encourage independence and teach new skills
Communicate effectively using American Sign Language (ASL) and other communication supports
Support community participation: recreation, activities, social outings
Promote safety and healthy choices at home and in the community
Follow individual support plans and program procedures
Maintain accurate records, notes, and reports
Communicate clearly with supervisors, families, and team members
Respond to challenging situations professionally and according to ICE procedures
Respect the rights, dignity, and culture of each individual
Work collaboratively to create a safe, positive environment
Qualifications
Strong communication skills: listening, speaking, and basic writing
Problem-solving skills and professionalism in stressful situations
Proficiency in American Sign Language (ASL) — Required
Good organization and time management
Experience in caregiving, teaching, or support work is an asset (not required)
Clear Vulnerable Sector Police Check (within 6 months)
Basic First Aid with CPR Level A (or willingness to obtain)
Two work-related references
Reliable, punctual, and flexible for shift work
Some programs require a valid driver’s license, vehicle, and $2M insurance
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