Case Worker Position

Position: Cencora Case Worker Position
Make an impact in healthcare as a Case Worker at Cencora, supporting patient and provider needs in Canada. This full-time position combines clinical monitoring and patient support in a dynamic setting.

As a Case Worker, you will manage diverse projects within Cencora's Innomar Strategies business. This role demands strong communication and multitasking skills. You will adhere to case-management protocols, provide telephone support, and carry out market research initiatives, all while maintaining compliance with healthcare regulations.

Key Responsibilities:

• Manage assigned cases and projects effectively

• Provide telephone support for patients and healthcare professionals

• Adhere to clinical monitoring and data collection protocols

• Document activities in program-specific databases

• Train new caseworkers and offer feedback on processes

Requirements:

• Minimum one year of customer service experience

• Knowledge of the pharmaceutical industry is a plus

• Strong problem-solving and organizational skills

• Ability to multitask in a fast-paced environment

• Proficient in Microsoft Office programs

Join Cencora and leverage your skills in patient support and case management to enhance patient care.
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