Personal Care Specialist at Cencora

Make a meaningful impact in health as a Personal Care Specialist p improve lives by supporting patient interactions and handling pharmacy documentation compliance.

Cencora seeks a dedicated Personal Care Specialist with experience in pharmacy support and prior authorization processing. You will verify insurance coverage, process prior authorization requests, and coordinate specialty pharmacy referrals. This role plays a vital part in ensuring financial assistance and insurance compliance while responding to patient inquiries.

Key Responsibilities:

• Record patient interactions and update case notes

• Process prior authorization requests using templates

• Verify patient insurance coverage and document details

• Support financial assistance enrollment with eligibility data

• Respond to patient inquiries and escalate complex issues

Requirements:

• High School Diploma or equivalent required

• 3+ years in pharmacy support or healthcare roles

• Associate's degree in healthcare preferred

• HIPAA compliance training required

• Strong communication skills and attention to detail

Bring your healthcare expertise to Cencora and enhance patient care through diligent documentation and support.
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