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Patient Service Associate AB

Job in Edmonton, Alberta, Canada
Listing for: Inizio Engage
Full Time position
Listed on 2026-08-29
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare / Medical Sales, Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 42000 - 62000 CAD Yearly CAD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Patient Service Associate AB)

Patient Services Associate (Edmonton, AB)

Inizio is seeking a Patient Services Associate who is passionate about working with physicians and nurses every day to help improve patients’ lives. Patient Service Associate Inizio Engage Canada is seeking a Patient Service Associate (PSA) that is to see physicians, nurses, and allied HCPs everyday, focusing on how to help improve the lives of patients. The PSA needs to connect with various Health Care professionals by bringing them and their patients the medicines, knowledge and support they need in their assigned Territory.

The PSA is a field role that will be reporting to the Associate Manager, Inizio Engage Canada.

Key Objectives

Travel within assigned territory to represent the client product(s) in person or virtual (as needed by the program) to health care providers, effectively communicating the most up-to-date, approved messaging about the product’s features, benefits for the patients, clinical benefits and safety information. Develop territory routing plans to maximize business and increase awareness clients’ patient services/tools with a holistic approach to the clinic (total office call and networking).

Attend and complete all required and ongoing training in due time. Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements under applicable law including PAAB requirements as appropriate. Adhere to clients and Inizio Code of Conduct.

Job Holder Specification
  • Education:

    Post-secondary education (college, university, or equivalent) preferred but not required.
  • Patient Focused mindset
  • Highly organized
  • Team player
  • Dynamic, enthusiastic, and passionate individual.
  • Strong work ethic.
  • Proven track record of success (winning performance with a service mindset)
  • Excellent interpersonal and presentation skills.
  • Proven ability to communicate a message in an articulate & professional manner.
  • Strong Computer literacy:
    Proficient with Microsoft Office and Outlook; above average excel skills.
  • Valid driver’s license and available vehicle
Our Benefits
  • Break paid between Christmas and New Years
  • Health Benefits as of day 1 of employment
  • Length of Service Awards
  • Quarterly Star Awards
  • Yearly Inizio Circle of Excellence Awards
  • Referral bonus
  • Library of online training courses
About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values:
We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: (Use the "Apply for this Job" box below)./

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. That’s why at Inizio Engage we’ve brought together a group of more than 7,000 experts, working in more than 20 countries.

A passionate, diverse team with global reach and local knowledge. Together, we partner with our clients to challenge conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe.

We are dedicated to building a diverse, inclusive, and authentic workplace.

Inizio Engage est un partenaire stratégique, commercial et créatif spécialisé dans les soins de santé. Notre personnel passionné et international ajoute à l'expertise locale et à la diversité des compétences des données, de la science et de la technologie pour…

Position Requirements
10+ Years work experience
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