Client Scheduling Coordinator

Position: Client Scheduling Coordinator at Bayshore HealthCare
Drive impactful patient care as a Client Scheduling Coordinator with Bayshore Health Care. This in-office role focuses on optimizing healthcare coordination from 2:00 PM to 10:00 PM and weekends as needed.

As a vital link between patients, families, and healthcare teams, you'll utilize your superior customer service skills and scheduling abilities. This position involves collaboration with supervisors and field staff to effectively assess service needs and assign care providers according to client requirements.

Key Responsibilities:

• Communicate with patients, families, and staff professionally

• Process funder referrals swiftly in the EMR

• Review client needs with supervisors and patients

• Schedule caregivers based on availability and geography

• Notify stakeholders of ongoing schedules and changes

Requirements:

• Minimum two years of customer service experience

• Proven skills in healthcare or high-paced environments

• Strong written and verbal communication in English

• Excellent computer and organizational skills

• French proficiency is an asset for Quebec locations

Become a key player in enhancing patient care and service delivery at Bayshore Health Care.
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