Caseworker 's Healthcare Services
Job Description & How to Apply Below
This Caseworker role at Cencora, within our Innomar Strategies division, focuses on patient and provider support through comprehensive case management. You'll implement call-center solutions addressing funding and access issues while ensuring compliance through diligent monitoring and follow-up. This position offers the chance to engage with healthcare professionals and make significant contributions to pharmaceutical research initiatives.
Key Responsibilities:
• Manage and adhere to assigned case protocols
• Provide telephone support regarding patient assistance
• Document all activities within company databases
• Attend training for case management and product knowledge
• Collaborate with team members for effective case management
Requirements:
• Minimum one year of related customer service experience
• Must be bilingual in French and English
• Strong problem-solving and communication skills
• Ability to work with automated systems
• Detail-oriented with excellent organizational abilities
Bring your expertise and compassion to Cencora and help improve lives through dedicated patient support.
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