Entry Level Programs Agent at Medicentres

Empower the healthcare experience at Medicentres as an Entry Level Programs Agent in Edmonton, AB. This full-time role centers around providing stellar customer service and managing patient referral processes.

Working within the Centralized Programs Team at Medicentres, your responsibilities will include processing patient referrals and effectively communicating vital information to patients and clinic staff. This entry-level role is designed for those eager to contribute to healthcare while learning the necessary skills in a supportive environment. You will ensure adherence to privacy laws and enhance the patient experience.

Key Responsibilities:

• Process and send referrals to specialists and hospitals

• Notify patients about appointments in a timely manner

• Track referrals and follow up efficiently

• Manage questions and concerns in a friendly manner

• Maintain effective communication with all stakeholders

Requirements:

• 1-2 years experience as a Medical Office Assistant

• EMR experience favored

• Strong customer service orientation

• Proficient communication skills in English

• Competence in Microsoft Office Suite

Join Medicentres to make a significant difference in how healthcare is delivered in Canada.