Patient Services Specialist at FYidoctors

Elevate patient care as a Patient Services Specialist with FYidoctors in Edmonton. This full-time position focuses on delivering exceptional service while managing check-ins, appointments, and eyewear services.

FYidoctors
- Edmonton
- Calling wood is seeking a dedicated Patient Services Specialist. In this role, you will greet patients, perform pre-testing, and handle appointment coordination. Your interpersonal skills are vital in ensuring a positive experience and enhancing patient satisfaction.

Key Responsibilities:

• Greet and welcome patients to the clinic

• Manage patient check-in and check-out processes

• Coordinate appointments and prepare prescription printouts

• Handle eyewear pick-ups and minor repairs

• Deliver exceptional customer service throughout interactions

Requirements:

• Previous retail experience is an asset

• Comfort with technology and MS Office Suite

• Excellent communication and interpersonal skills

• Ability to multi-task in a fast-paced environment

• Adaptable and proactive team player

Make a meaningful impact on patient lives through excellent service and teamwork as a Patient Services Specialist at FYidoctors.