Banquet Server Casual

• Create memorable experiences with attentive service, product knowledge and a fun and friendly attitude
• Ensure all meeting rooms, breaks, meals are set up for the required time and to the proper standards
• Must be able to read a Banquet Event Order (BEO) for all set up and Food & Beverage requirements.
• Provide prompt, courteous and efficient food & beverage service for functions of 5 to 200 guests by serving the food and/or beverage in the order and to the expectation of the Captain and/or Manager to ensure consistency throughout the function.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Work as part of a team to provide a consistently high standard of service in areas such as meeting set ups and all meal functions
• Demonstrate professional and positive image to guests and colleagues at all times
• Effectively handle guest concerns and report any irregularities to management
• Ensure a clean and safe working environment at all times
• Report any deficiencies in equipment or level of supplies to the Banquet Captain and/or Manager
• Ensure the proper maintenance and housekeeping of Banquet storage rooms, back spaces and functions spaces.
• Assist with maintaining appropriate levels of dry goods and items held for guests’ consumption.

• Excellent inter-personal and communication skills
• Previous experience serving food is an asset
• Previous customer service experience is a must
• Ability to multi-task in a fast-paced environment
• Must be able to stand for extended periods of time and lift up to 30 pounds
• Able to pull or push up to 50 pounds on a cart
• Reach overhead and below the knees, including bending, twisting, pulling

Must have pro Serve certification + 1 years of serving experience