People & Culture Specialist

At Lantern
, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners.

Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society.

Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough choices and solve complex problems to positively influence our clients, their customers, and the world at large.

As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.

We are seeking a People & Culture Specialist who is passionate about creating seamless employee experiences across Canada and the United States. This role is ideal for an HR professional who enjoys the operational side of People & Culture while leveraging technology, process improvement, and AI-driven innovation to make work better for everyone.

As a key member of the People & Culture team, you will own and optimize our HR technology ecosystem, ensuring our people data, systems, and programs are efficient, scalable, and employee-centric. You will partner closely with the Chief People Officer, HR Business Partner, Finance, IT, and business leaders to support employees throughout every stage of the employee lifecycle.

A Product Owner with endeavors to be a trusted technology and business advocate. They support our clients in their journey to implement technological solutions. This role will provide insights and direction to Lantern’s clients, utilizing the best practices when gathering business and technical requirements. Their core skills are an example to more junior members, and they are a major contributor to the delivery and quality assurance for the project scope of work.

They are capable of leading multiple engagements, providing consulting to clients, and mentorship to team members. A Product Owner is expected to have ample professional consulting experience, preferably in a custom software development or modern work consulting environment.

HR Technology & People Operations

• Act as the primary HiBob administrator and subject matter expert.
• Manage employee records, workflows, permissions, forms, reporting, and system configurations.
• Perform regular audits to maintain data accuracy and integrity.
• Improve processes and drive adoption of HR technologies.
• Support ADP payroll processes and collaborate with Finance on payroll activities.
• Create dashboards, reports, and insights to inform people and business decisions.

Process Improvement, Automation & AI

• Evaluate and implement new ways of working using AI and automation tools.
• Identify opportunities to streamline administrative tasks and improve employee self-service.
• Partner with the People & Culture team to redesign and modernize HR processes.
• Stay current on emerging HR technology trends and recommend improvements.
• Help establish best practices for responsible and effective use of AI within People & Culture.

Benefits & Employee Programs

• Coordinate benefits administration across the United States and Canada.
• Support annual benefits renewals and employee enrollment activities.
• Administer RRSP and 401(k) programs in partnership with vendors and Finance.
• Respond to employee inquiries related to benefits, policies, and HR programs.
• Support leave administration and employee lifecycle processes.

Employee Experience & Culture

• Coordinate onboarding and orientation activities for new hires.
• Support employee engagement initiatives, recognition programs, and company events.
• Assist in executing culture-building initiatives that strengthen employee connection and belonging.
• Manage People & Culture…