Job Description & How to Apply Below
Job Type Full-time
Date Posted December 22nd, 2025
Apply Now At Punchcard, we’re in the process of inventing a new type of consulting agency, and we need great people to come along this journey with us. Our clients come to us to help them solve interesting challenges using technology. We’re scaling our team and are looking for a
** Practice Lead (Digital Workplace)
** to support the strategic development of the incredible platforms we build for our clients, including next-generation, AI-augmented digital workplaces powered by the latest Microsoft 365 and Copilot agent technologies.
With the rapid adoption of Microsoft 365 Copilot, agents, and AI-powered automation, the “digital workplace” for our clients is evolving, it’s no longer just about collaboration tools, but about embedding intelligence into everyday workflows, content creation, knowledge work, and enterprise processes. The Practice Lead will help clients navigate this shift, not only architecting platforms, but guiding adoption of AI-first tools, building agent-enabled workflows, and establishing governance, compliance, and long-term strategy.
Reporting to the
* Technical Partner*, this role will hold a key responsibility in developing and growing our Microsoft 365 business within Punchcard, working with clients to create and transform their workplaces using digital platforms. The PLDW will function as a technical lead on assigned projects, provide researched strategic guidance, AI adoption expertise, align projects with business requirements, scope, and budget, help a team of specialists implement solutions, train, and support end users, as well as be responsible for financial and productivity targets associated with this emerging practice.
We always look for talented people that we can help grow within our organization, so don’t worry if you don’t think you’re a perfect fit for the role—we’re still interested in hearing from you.
** What we need you to do:
** In the course of your work, you’ll use different skills to advance your projects:
** Business Growth and Client Engagement
*** Manage towards and achieve sales, revenue, and operational targets.
* Support marketing activity through opportunities to present Punchcard as a thought-leader, through blog posts, content development, presentations, and workshops.
* Support business development through project shaping, relationship development, demonstrations, and proposal development.
* Explore new ways to generate revenue through project and product development at Punchcard.
* Engage directly with our client services teams to provide the expertise and talent necessary to pitch our engagement to clients
* Collaborate with client leadership to understand the most pressing challenges and opportunities our clients face, use this inform teams on strategies and approaches for experience led services and their relevant application to their client
* Inform and decide upon client pursuit strategies, including qualification and investments
* Support, sponsor, and oversee key client delivery engagements to drive positive outcomes and long-term relationships
** Practice and Competency Development
*** Evolve and build upon the methodologies and skills necessary to engage our clients as leaders in developing digital products
* Create strong relationships with the team, clients and possibly several stakeholders.
* Define and grow a SharePoint-oriented implementation practice that provides innovative and usable solutions.
* Helping recruit, train, and mentor team members to grow our team.
* Provide subject matter expertise to help solution specialists deliver successful results.
* Keep abreast of relevant industry certifications and accreditations as aligned with key practices and technology partners.
* Introduce and onboard clients to partner platforms, such as Orchestry, to facilitate standard practice and application management for Microsoft 365.
* Ensuring process is followed or adapted as appropriate.
** Client and Project Engagement
*** Work with…
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