Job Description & How to Apply Below
Oracle Fusion Cloud certification(s) and hands‑on experience in one or more of the following functional areas:
- Core HR
- Talent
- Recruiting and Onboarding
- Payroll
- Time and Labour
- Typically 5+ years of Oracle experience
, with 2+ years in Oracle Fusion Cloud - Experience in managed services / AMS / support‑heavy environments
- Comfortable working in client‑facing, operational support roles
- Experience supporting Oracle Fusion quarterly releases (impact assessment, testing, post‑release stabilization)
- Public sector experience preferred (unionized or regulated environments an asset)
Oracle AMS Support
- Troubleshoot and resolve Oracle Fusion system issues, errors, and user inquiries
- Perform routine system maintenance, updates, and basic configurations
- Diagnose and investigate functional issues, escalating to Oracle or technical teams when required
- Work within a ticketing / ITSM environment to manage incidents, service requests, and minor enhancements
- Collaborate with clients and internal teams to implement functional solutions
- Support Oracle Fusion quarterly updates, including testing support and post‑release issue resolution
- Support user enablement by explaining features and best practices
- Assist in preparing or updating functional documentation and training materials
- Monitor system performance and identify opportunities for continuous improvement
- Provide recommendations for enhancements, updates, or process efficiencies
- Support Payroll, Time and Labour, and Absence scenarios including pay cycles, time rules, and exception handling (as applicable)
- Work with cross‑functional teams (e.g., developers, PMs, consultants) to ensure comprehensive support
- Prepare simple reports or summaries on support activity and system performance
- Understand client business needs and align Oracle Fusion functionality to drive efficiencies
- Duration: 6 months with option of extension
- Location: Remote (must be working in Canada to support CST timezone)
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