MSSP Business Analyst

About Compugen

Compugen is Canada's largest privately‑owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human‑centered and technology‑enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

We are a human‑centered culture where we prioritize your well‑being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

We are seeking a results‑driven IT Business Analyst experienced in transitioning cybersecurity services to a Managed Security Service Provider (MSSP). This role supports the planning and execution of the services and ensures a seamless migration of operational security capabilities to the contracted MSSP. The ideal candidate has a background in cybersecurity programs, with a strong understanding of managed security delivery models and security operations.

The role will help bridge the Cybersecurity team operation objectives and security capabilities, enabling a controlled and effective transition of services. This position is Onsite in Calgary, Alberta
, Hybrid may be considered when the project is up and running
.

The Business Analyst (BA) is responsible for eliciting, analyzing, and translating operational needs into clear, actionable requirements to support Managed Security Services Provider to deliver and transition initiatives.

The role will be critical in supporting the transition, onboarding, and optimization of MSSP. It bridges business, security, and service delivery stakeholders to ensure security services are transitioned effectively, aligned with organizational risk posture, and compliant with regulatory and contractual obligations.

• Lead the elicitation, analysis, documentation, and validation of security team functional, and non‑functional requirements related to managed security services.
• Develop current‑state and future‑state security service models, including processes, workflows, roles, and responsibilities.
• Maintain requirements traceability across transition phases, from discovery through stabilization.

• Support vendor onboarding, offboarding, or transition initiatives, ensuring continuity of security controls and services.
• Work closely with Security team, infrastructure, and vendors to define service scope, escalation paths, and operational dependencies.
• Identify transition risks, gaps, and dependencies, support mitigation planning and decision‑making.

• Work closely with the security team to develop, review, and maintain security standards, procedures, and operational playbooks.
• Translate regulatory, policy, and risk management requirements into clear, actionable standards and procedures.

• Support contract interpretation by translating contractual obligations into operational requirements and deliverables.
• Contribute to transition governance, reporting, and stakeholder communications.

• Produce high‑quality documentation, including requirements, process flows, standards, procedures, and transition artifacts.
• Maintain traceability between requirements, security controls, and vendor deliverables.
• Support post‑transition stabilization and continuous improvement initiatives.
• Collaborate with stakeholders to gather requirements and document the detailed requirements.
• Understand processes and guide stakeholders to identify areas to optimize the process with technology.
• Track end‑to‑end requirements with the solution…