Job Description & How to Apply Below
EY is seeking a Service Now Strategic Portfolio Management (SPM) Developer to support the design, development, and enhancement of enterprise portfolio, program, and project management solutions on the Service Now platform. This role is ideal for a technically strong Service Now professional who enjoys building scalable SPM capabilities that enable better investment decisions, delivery transparency, and business outcomes.
Your
Key Responsibilities
Configure and develop Service Now SPM modules including Demand Management, Project & Program Management, Resource Management, and Portfolio Planning
Build and maintain workflows using Flow Designer, business rules, client scripts, UI policies, and custom tables
Develop dashboards, reports, and KPIs for portfolio health, financial tracking, and resource capacity
Collaborate with functional consultants and BPCs to translate requirements into technical solutions
Support integrations between SPM and ITSM, HR, and financial systems
Participate in release management, testing, upgrades, and platform governance activities
Skills and Attributes for Success
Strong hands‑on Service Now development experience with SPM / PPM modules
Proficiency in JavaScript, Glide API, Flow Designer, and Service Now data model
Solid understanding of project, portfolio, and resource management concepts
Experience working within Agile or SAFe delivery models
Strong problem‑solving skills and attention to detail
Ideally, you’ll also have
Service Now CSA and CIS – Strategic Portfolio Management certifications
Experience integrating Service Now with ERP or financial systems
Prior experience in consulting or managed services environments
Exposure to ITSM or HR modules on Service Now
Benefits
The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm‑wide holidays, along with the option to purchase extra vacation days.
Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.
Salary
Toronto/London/Ottawa/Waterloo/Vancouver/Victoria: $92,000 to $132,000.
Equal Opportunity Employer
EY is an Equal Opportunity Employer and actively supports a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.
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