IT Infrastructure Engineer

Position: Dynamic IT Infrastructure Engineer
Step into a challenging Intermediate Infrastructure Engineer role in Edmonton that combines technical prowess with client support. This hands-on position focuses on infrastructure management while resolving complex issues.
In this technical role, you will support diverse client environments while working primarily from the Edmonton office. You need at least four years of experience in IT infrastructure roles and strong skills in Windows, networking, and Microsoft 365. Effective communication is key, as you will interact with clients across all levels and document all activities adequately.

Key Responsibilities:

• Install and maintain various IT infrastructure components

• Troubleshoot issues and resolve escalations effectively

• Monitor and respond to system alerts

• Communicate technical details to clients clearly

• Track time and maintain accurate work logs
Requirements:

• Graduate from an IT-related program

• Minimum 4 years' experience in IT support

• Understanding of endpoint management and DR

• Document-oriented with strong attention to detail

• Adaptability to new technologies and procedures
Utilize your skills to enhance infrastructure support and client satisfaction in this engaging role.
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